Social Services Services

Find services, requirements, fees, processing times and procedures published in the Municipality's Citizen's Charter.

Filter Citizen's Charter services

CategoryOfficeClassificationTransaction typeService scope

Active filters:Social Services Clear all

5 services

Showing 1–5 of 5 services

Per pageSort

External

Provision of Customer Assistance

Office of the Mayor receives letters, communications and other correspondences from residents and other clients addressed to the Municipal Mayor which may contain request for services, referrals, recommendations for any of the following: • Use of Municipal Gymnasium, Muelle Terminal and other public areas • Referral of Indigents to health services facilities

Office: Office of the Municipal Mayor
Transaction type: G2C- Government to Citizen
Processing time: 8 Minute
Fee: None

View service details

External

Request for Financial Assistance

Financial assistance is issued to indigent residents needing financial aid to support their medication and needs.

Office: Office of the Municipal Mayor
Transaction type: G2C- Government to Citizen
Processing time: 51 Minute
Fee: None

View service details

External

BURIAL ASSISTANCE

Burial assistance aims to provide an organized and systematic burial for financially challenged residents.

Office: Municipal Planning and Development Office
Processing time: 30 minute
Fee: None

View service details

External

Obligation Request – Financial Assistance (External)

The appropriations released through allotments and subsequently obligated and disbursed by the various departments and offices are kept in track by the Local Budget Office. The procedure starts with the receipt of supporting document/s to take up obligation and ends with the submission to the Accounting Unit of the approved Obligation Budget Request. The obligation request refers to the form used for the certification of the availability of allotment and contains the details of the obligation.

Office: Municipal Budget Office
Transaction type: G2C

View service details

External

PROVISION OF EMERGENCY ASSISTANCE

As Section 3, letter (l) states that Disaster Response - the provision of emergency services and public assistance during or immediately after disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected. Incident report received by the Officer in Charge were immediately take an action by the Office and coordinate it with other Agencies for urgent response and reduce impacts to the affected persons.

Office: Office of the Municipal Disaster Risk Reduction and Management
Processing time: 5 minute

View service details