Municipality of Puerto Galera

Puerto Galera --°C
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External service

Provision of Customer Assistance

Office of the Mayor receives letters, communications and other correspondences from residents and other clients addressed to the Municipal Mayor which may contain request for services, referrals, recommendations for any of the following: • Use of Municipal Gymnasium, Muelle Terminal and other public areas • Referral of Indigents to health services facilities

Processing Time

8 Minute

Fees

None

Who Can Apply

Not specified

Responsible Office

Office of the Municipal Mayor

Quick summary

At a Glance

Service type
External service
Estimated total time
8 Minute
Estimated total fee
None

Prepare your documents

Requirements

Before you apply, prepare the following:

  • For Use of Municipal Gymnasium, Muelle Terminal and Other public areas: 1. Letter Request stating the reasons for the request

    Where to get it
    Office of the Municipal Mayor
  • For Referral of Indigents to health services facilities 1. Certificate of Indigency 2. Clinical Diagnosis or Doctor’s Referral

    Where to get it
    Barangay Hall Municipal Health Office Clinic of the Attending Physician

Citizen's Charter procedure

Step-by-Step Process

Follow each client step and see what the office will do next.

  1. Step 1

    Step 1

    What you do

    1. Sign-in the Client Logbook in the Public Assistance Desk

    What happens next

    1. Give the logbook to the Client

    Fee
    None
    Processing time
    1 Minute
    Handled by
    Admin Aide/ Clerk
  2. Step 2

    Step 2

    What you do

    2. Submit Letter Request with supporting documents

    What happens next

    2. Receive and check the

    Fee
    None
    Processing time
    2 Minutes
    Handled by
    Admin Aide/ Clerk

Official fee details

Fees

Total feeNone

  1. Step 1None
  2. Step 2None

Official time details

Processing Time

Estimated processing time8 Minute

  1. Step 11 Minute
  2. Step 22 Minutes

Where this service is handled

Responsible Office

Office of the Municipal Mayor

View all services from this office
Service Information Classification, transaction type and source details
Classification
Simple
Transaction Type
G2C- Government to Citizen
Service Scope
External service
Source Page
Page 16

Related Services

Other services from Office of the Municipal Mayor.