Step 1
Step 1
What you do
Not specified
What happens next
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Establishments The Municipal Tourism Office (MTO) shall be primary in charge with the responsibility to encourage, promote, and develop tourism as a major socio-economic activity to generate foreign currency and employment and to spread the benefits of tourism to a wider segment of the population with the support, assistance, and cooperation of both the private and public sectors. The local tourism officet section of the Special Concerns Office assures the safe, convenient, enjoyable stay and travel of foreign and local tourists in the municipality.
Processing Time
5 MinuteFees
NoneWho Can Apply
Not specifiedResponsible Office
MUNICIPAL TOURISM OFFICEQuick summary
Prepare your documents
Before you apply, prepare the following:
Citizen's Charter procedure
Follow each client step and see what the office will do next.
Step 1
Not specified
Not specified
Step 2
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Step 3
1. Sign in the visitor's logbook and present requirements at the MTO Desk 1
1 Provide the client's logbook and Transaction slip and check the completeness of the information and requirements presented
Step 4
2. Submit Request Letter at Desk 1
2. Forward letter to Tourism Office and take action on the request
Step 5
1. Sign in the visitor's logbook at the MTO Desk 1
1.1 Provide the client's logbook and requisition slip and check the completeness of the information
Step 6
1.2 Coordinate with the MTO Desk for the availability of the requested documents/materials
None
Step 7
1.3 Verify the availability of the requested document and inform if not available
None
Step 8
3. Receive the copy of the requested document
3. Release copy to the client
Step 9
1. Sign in the visitor's logbook at the MTO Desk
1 Provide the client's logbook and requisition slip and check the completeness of the information
Step 10
2. Inform the staff of the intent to register in the TOURLISTA Web- Based Statistics Application.
2.1 Confirm the client’s intent to register in the TOURLISTA system. 2.2 Provide an overview of the TOURLISTA Web- Based Statistics Application and its purpose.
Step 11
3. Submit required information and documents; Provide a valid email address and mobile number for
3.1 Verify completeness and accuracy of submitted information. 3.2 Create or assist in creating the
Step 12
4. Review and confirm the information encoded.
4.1 Guide the client through email/mobile verification and account activation. 4.2 Approve the establishments newly- created account
Step 13
5. Follow instructions for account verification and activation. Take note of Account Username and Password
5.1 Log-out the establishments’ TourLISTA account 5.2 Record the transaction and provide contact details for further assistance. 5.3 Thank the client and ensure all concerns are addressed.
Step 14
None
None
Step 15
1. Submit request for Tourism Clearance for beach hopping and snorkeling
1.1 Receive and review the request for Tourism Clearance 1.2 Check completeness and validity of submitted requirements and documents.
Step 16
2. Provide required details
2.1 Assess and approve the application based on existing policies and guidelines. 2.2 Conduct Briefing/ Orientation
Step 17
3. Wait for the clearance
3.1 Prepare and issue the Tourism Clearance. 3.2 Record the transaction in the logbook or monitoring system.
Step 18
1. Sign in the visitor’s logbook. Submit a letter of intent or request indicating details of the proposed event/activity
1.1 Receive and review the letter of intent and supporting documents. 1.2 Provide guidance on requirements, policies, and procedures. 1.3 Endorse to the Office of the Mayor for review and approval
Step 19
2. Comply with necessary permits, clearances, and guidelines.
2.1 Monitor compliance with required permits and clearances. 2.2 Provide technical assistance and support prior to and during the event, when applicable. 2.3 Document the transaction and coordination undertaken
Step 20
3. Conduct the event/activity as scheduled.
3.1 Receive and review post- event report and provide feedback, if necessary.
Step 21
1. Proceed to the designated entry point (Balatero, Muelle, or Sabang Port).
1.1 Monitor tourist arrivals and maintain records through the system/logbook. 1.2 Ensure orderly flow of passengers
Step 22
2. Register through the tourist registration system or fill out the required form.
2.1 Assist tourists in registration and ensure accurate encoding of information. 2.2 Verify submitted details and supporting documents, if required.
Step 23
3. Proceed to the Tourist Assistance Desk for inquiries or assistance, if needed.
3.1 Address concerns or complaints and coordinate with concerned offices when necessary. 3.2 Consolidate and report arrival data for monitoring and planning purposes.
Step 24
1. Access the eLGU System through the official portal. Create an account or log in to an existing account.
1. Monitor on-line Business Permit application
Step 25
2. Upload required documents; Review and submit the application.
Review submitted application details and uploaded documents.
Step 26
3. Monitor application status through the eLGU System.
3.1 Notify the applicant of any deficiencies or additional requirements. 3.2 Evaluate compliance and approve or disapprove the application.
Official fee details
Total feeNone
Official time details
Estimated processing time5 Minute
Where this service is handled
MUNICIPAL TOURISM OFFICE
View all services from this officeOther services from MUNICIPAL TOURISM OFFICE.
A certification issued to Primary Tourism Establishments owners/representatives applying for new or renewal of business permits.